Too many disclaimers in this section, you see. If you’re not sure whether this fix is appropriate for your situation, it’s always a good idea to consult with Snapchat support or a technical expert before proceeding. Please be aware: This fix should be considered a last resort if your Snapchat account is running smoothly on other devices and you have tried all other fixes listed in this article, including contacting Snapchat support. Just make sure you have a solid backup plan in place before resetting your device. This should fix Support Code c14a on Snapchat and resolve any issues you were experiencing with Snapchat and other apps. To reset your device to factory settings, go to the Settings menu and select “Backup & reset” or “General,” then “Reset.” Follow the prompts to complete the reset process and then re-install any apps and restore any data you backed up. Keep in mind this process will not delete any documents or data you’ve created within the app, but it may fix Support Code c14a on Snapchat. This will reset the app to its default state and may resolve any issues you were experiencing. Once the app is offloaded, or its data is cleared, relaunch the app. This will delete the app’s cache and data but keep any documents and data that you’ve created within the app. Then, select “Offload App” and confirm the action. To clear the cache and data on an iPhone, go to the Settings menu and select “General” then “iPhone Storage.” Find Snapchat in the list of apps and tap on it. Then, select “Clear cache” and “Clear data.” To clear the cache and data on an Android device, go to the Settings menu and select “Apps.” Find Snapchat in the list of apps and tap on it. This can help resolve problems caused by corrupted or outdated cache files. If you’ve tried the above solutions and are still experiencing issues with Snapchat, it may be helpful to clear the app’s cache and data.
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